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Policies

At Cosmetic Rejuvenation Medical Center, we pride ourselves on offering the best care for our patients. Please make yourself aware of our practice policies and procedures described below.

CONSULTATION – CRMC is dedicated to helping you achieve your beauty goals. Towards that end, we offer complimentary consultations to better understand each individual’s skincare needs. Based on a private skin analysis and conversation, we partner with you to design a treatment plan that will best meet your expectations.

SCHEDULING – CRMC is always buzzing, so appointments are usually necessary; but when time permits, walk-ins are welcome. Please call ahead and we will do our best to schedule you up. For your convenience, we recommend scheduling your next treatment before leaving our facility. Due to the medical nature of many of our treatments, appointments can sometimes exceed their scheduled time. Please be patient and know that you will also receive the same exceptional service and personal attention.

CANCELLATION POLICY – A scheduled appointment at CRMC reserves the time of our professionals. As your appointment was confirmed in advance, staff was scheduled and products for your procedure were obtained; no refund on deposits will be made with any cancellation.
NO REFUNDS. NO EXCEPTIONS. Consultations with our medical professionals are complimentary. Out of respect for their time, we do require a credit card to secure all appointments. A $.01 charge will be made to determine the validity of your credit card at the time that the appointment is scheduled. Cancellations are accepted up to 24 hours prior to your appointment without incurring a charge. Cancellations with less than 24 hours or no-shows require a $75 service fee which will be charged to your credit card. Thank you for your consideration.

PAYMENT – We accept Cash, Visa, Master card, American Express, Discover and Care Credit. All treatments/products must be paid for at the time of treatment/purchase. There are no refunds for the services performed. Gift certificates are not refundable or transferrable.

Package pricing represents a significant discount off of single treatment prices, and payment for a package must be made at the time of the first treatment. If a package is discontinued at the request of the patient, treatments received will be charged at the individual (non-package discount) price. If you elect not to complete a treatment package, the unused portion will be credited to your account or refunded.

EXAMPLE: If a treatment is normally $500, and a 5 treatment package is priced at the discounted price of $2,000 (a $500 package discount), and you only use 3 treatments, you will be refunded or credited $500 which represents the remainder after 3 treatments at $500 each are deducted.

ALL PACKAGES EXPIRE SIX MONTH FROM PURCHASE DATE.

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